778b's Privacy Policy

1 Introduction and Scope of Policy

778b is a safe and reliable online gaming platform serving users in Bangladesh. We collect certain personal information from users while providing our services. The purpose of this privacy policy is to inform you what that information is, why it is collected, how it is used, and how it is kept secure.

This policy applies to all of 778b's services, websites, and related applications. If you disagree with any part of this policy, please refrain from using our services and contact us.

2 Information We Collect

When creating and managing an account on the 778b platform, we may collect the following types of information:

2.1 Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Login credentials (username and password, stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Identity verification documents (national ID card or passport details)

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time spent on the website and page visit history
• Information collected through cookies and tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

For payment verification or identity confirmation purposes, we may also receive certain verified information from trusted third parties.

3 Purpose of Using Information

778b uses the collected information for the following purposes:

• To create, manage, and verify accounts
• To process financial transactions such as deposits and withdrawals
• To verify age and prevent access by those under 21
• To prevent fraud, money laundering, and other illegal activities
• To customize services according to your preferences
• To send relevant promotional information and offers (subject to your consent)
• To provide customer service and support
• To improve the security and performance of the platform
• To ensure responsible gaming and identify at-risk behavior
• To meet legal and regulatory obligations

We will use your information only for the purposes listed above, and your permission will be sought before using it for any other purpose.

4 Data Storage and Security

778b gives the highest priority to the security of your personal information. We use industry-standard security technologies, which include:

4.1 Encryption Technology

Our platform uses SSL encryption, which keeps all information exchanged between your browser and our servers secure. Passwords and financial information are always stored in encrypted form.

4.2 Server Security

Our servers are kept secure through firewalls, access controls, and regular security audits. Only authorized personnel have access to your information.

4.3 Data Retention Period

We retain information while your account is active. Even after an account is closed, certain information may be retained for the period required to meet legal obligations.

5 Data Sharing and Disclosure

778b does not sell or rent your personal information to any third party. However, information may be shared in a limited manner in the following circumstances:

5.1 Payment Processors

The necessary financial information is shared with the relevant payment provider to complete bKash, Nagad, Rocket, and bank transfer transactions. These providers follow their own privacy policies.

5.2 Technology and Service Providers

Gaming software providers, cybersecurity firms, and cloud service providers may have limited access to the information needed to perform their functions. All partners are bound by strict confidentiality agreements.

5.3 Legal Requirements

Information may need to be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable law. In such cases, only the information legally required is disclosed.

5.4 Fraud Prevention

If fraud, money laundering, or other illegal activity is suspected, information may be shared with the relevant authorities.

6 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 778b website. Cookies are small data files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Without them, maintaining your session and secure login is not possible.

6.2 Functional Cookies

These cookies are used to remember your preferences such as language selection and gaming settings.

6.3 Analytics Cookies

Analytics cookies are used to evaluate website performance and improve the user experience. This information is collected in aggregate form and does not personally identify you.

You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may make some platform features unavailable.

7 User Rights

Regarding your personal information on the 778b platform, you have the following rights:

• Right to access: You can request to view your personal information held by us at any time.
• Right to correction: If there is any error in your information, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain cases you can ask that processing of your information be limited.
• Right to opt out of promotional communications: You can request at any time to stop receiving marketing communications.
• Right to data portability: You can request to receive your information in a structured, readable format.

To exercise these rights, contact our support team. We will process your request within a reasonable time.

8 Protection of Children and Minors

778b is for users aged 21 and above only. We do not intentionally collect any information from minors. Age is verified at the time of account registration, and if anyone is found to be below the consented age for using our services, we will immediately close that account and delete the related information.

If you suspect that a minor is using our platform, please contact us.

9 International Data Transfers

Our servers and technology infrastructure may be located in various countries. Your information may be stored or processed outside Bangladesh. However, in such cases we ensure that data protection standards are maintained. We only work with partners or service providers who can guarantee adequate data protection.

10 Responsible Gaming and Data Use

778b takes responsible gaming seriously. Using information about your gaming behavior, we can identify problematic gaming patterns and offer assistance if needed.

By analyzing your gaming history, spending patterns, and session duration, we can help you set healthy gaming limits. This information is never used against you or for marketing purposes.

11 Third-Party Links and Services

Our platform is integrated with third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. These providers may process certain technical information on their own servers.

We have no control over third-party privacy practices and are not responsible for them. You are advised to read the privacy policy of the relevant provider.

12 Policy Changes and Updates

778b reserves the right to update this privacy policy as business operations, technology, or legal requirements change. For significant changes, we will notify you by email or through a notice on the platform.

Continued use of the platform after an update will be considered acceptance of the new policy. The "Last updated" date at the top of this page always reflects the date of the most recent change.

13 Complaints and Contact

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact our support team.

Our dedicated support team is available 24 hours a day, 7 days a week in both Bengali and English. We take any privacy-related concerns seriously and aim to respond within a reasonable time.

Email: [email protected]